FAQ

How can I contact you?

We have a contact form on our website that allows you to reach us directly. Another way is by email - info@bohoamore.com

 

How long does the shipping take?

We typically take a 24 hour processing window to fully verify and fulfill your order . Most of the products are located inside the US and therefore takes 3-5 days to arrive. Orders from outside of the US can take 12-24 days to arrive.  Some products can take longer, up to 22 business days to arrive. 

If the product arrives from inside the US, it will be specified on the description page.

 

Will there be a shipping confirmation once the order is placed?

Once an order transaction has been completed a confirmation will be sent to you via email. 

 

Oh no! Ordered it by accident... How many days do I have to cancel or change the order? 

Usually up to 2 days, but you can always contact us and we will help you!

 

I ordered multiple items, why did I only receive one? 

We have multiple manufacturing sites, some of them only focus on creating specific and unique items. Because of that, it is possible that you may receive an item separately from the rest of your order.  Be rest assured that if all of the items from your order do not arrive at one time, the remaining items are on their way!

  

How do I track my package?

We provide our customers with a tracking number after their purchase has been processed which can be tracked through the USPS tracking website. Please know that it takes 3-7 days for the tracking information to be updated on their website

 

I didn't get a tracking number, what do I do?

Once your order has been completely processed, we will email you a tracking number (typically within 3-4 days of your purchase). If you did not get a tracking number after 6 days of your order, there might be a technical problem, and you can simply request yours through our contact form or via email (bluemonkeytimesales@gmail.com) and we will gladly provide it. 

 

Do you ship internationally?

Yes! We want to make sure that everyone can enjoy our unique products and designs.

 

Will You be adding more products?

We are always working hard to bring the newest and most unique products to our store! Please feel free to let us know what you like :)

 

HOW DO I PAY WITH A CREDIT/DEBIT CARD?

If you want to pay with your credit card without signing up on the page, you should do that through a PC.

Click on “Pay with Debit or Credit Card".

Your credit card information is only available to PayPal in order to complete the requested transaction and is not subsequently stored.

 

For more questions we are available on the contact form on our website or by email - info.bohoamore@gmail.com